Cities are expected to manage more and more assets with the same operational teams : streetlights, cabinets, parking sensors, traffic lighting systems, traffic counters, EV chargers, solar panels, cameras… each system often comes with its own software, data structure, and maintenance process.

To deal with this multiplicity, Citylinx provides unified and flexible City Asset Management features that allow operators and integrators to describe, picture and document any type of city asset through a fully configurable data model. Now, assets can contain their own attributes, hierarchies, telemetries, events, notifications, alarms, commands and relationships. New asset categories can also be created for a specific project.

But asset management is not only about data models. It’s about data entry accuracy. With a Field Operations Tool, like the Citylinx Mobile App, operators can update assets’ attributes, descriptions and pictures in the field. We support commissioning workflows, QR code or barcode scanning, configurable replacement procedures, picture capture, configuration updates, real-time diagnostics and control commands. The objective is simple: reduce friction between what exists in the field and what exists in the platform. 

Another important topic for cities is the transformation of anomalies into actionable maintenance operations for city operators to save time and effort: Work Order Management. A citizen report, a detected malfunction, or a technical alarm only becomes useful when it leads to the right operational workflow.

Citylinx includes configurable alarm qualification and work order management features designed to bridge this gap: transform raw technical alarms into understandable operational events, qualify and prioritize incidents, generate maintenance actions and workflows, synchronize with existing GIS, asset management or maintenance systems, and track execution and resolution history. In practice, this means turning disconnected alerts into coordinated field operations. 

A smart city platform, a central monitoring software, an IoT platform, a mobile app, an asset management and a work order management tool, all integrated in one package : Citylinx is the link between urban assets and wise strategic decisions.